User Agreement
Welcome to [Hanfu Guide], a premier destination for custom clothing. By using our services, you agree to the following terms and conditions outlined in this User Agreement. Please read them carefully.
Custom Clothing Orders
- Customization Process: When placing an order for custom clothing, you will be required to provide specific measurements, choose styles, and possibly upload photographs to ensure the clothing is tailored to your specifications.
- Accuracy of Information: You acknowledge that the accuracy of the measurements and information you provide is critical to the customization of your clothing. [Hanfu Guide] is not responsible for inaccuracies in the final product due to incorrect or incomplete information provided by you.
- Consultation: If needed, [Hanfu Guide] may offer consultation services to assist in the customization process. However, the final decisions and approvals rest with you, the customer.
No Returns or Refunds Policy - Custom Orders: Due to the personalized nature of custom clothing, all sales are final. We cannot accept returns or offer refunds for any custom-made items. This policy is in place because custom garments are made to your specific measurements and cannot be resold.
- Quality Guarantee: While we do not accept returns, we stand by the quality of our craftsmanship. If your order does not meet the quality standards promised, please contact us within a specified period after receiving your item to discuss potential remedies.
- Alterations: If minor adjustments are needed, [Hanfu Guide] may offer alteration services for custom garments. The terms and eligibility for such services will be provided at the time of order.
User Responsibilities - Payment: Full payment is required before the commencement of the customization process. Details of payment methods and terms will be provided at checkout.
- Communication: You agree to respond promptly to any communication from [Hanfu Guide] related to your order to ensure timely production and delivery.
Changes to the Agreement - [Hanfu Guide] reserves the right to modify this User Agreement at any time. Changes will be posted on our website and become effective immediately upon posting. Your continued use of our services after any changes indicates your acceptance of the new terms.
Contact Us - For questions regarding this User Agreement or any aspect of our services, please contact us at [[email protected]].